Just like a vehicle, concession equipment needs replacement parts over time. It's important to have all of your information ready beore you call to order. This way the representative knows exactly what you need. At the same time it makes the order quick and easy.
First, you should always know what the model number is of the equipment that you have. We always recomend that customers hang onto their owners manuals. This way you have the model number and can look up the part number that you need. This way you know what you need but the representative can also cross reference their database to be sure it's the correct part.
If you are in need of a replacement part that we don't have in stock, you can always call Gold Medal Products directly. The number for their switchboard is 1-800-543-0862. Just be sure to ask for the parts department when they answer.